Privacy Policy for Plane Puzzle Hub

Effective Date: 17.10.2024

This Privacy Policy applies to the Plane Puzzle Hub app (hereinafter referred to as the “App”), created by FlyDay (hereinafter referred to as the “Service Provider”), and is intended for use “AS IS.” This policy describes how we collect, use, disclose, and protect your information. By using the App, you agree to the terms of this Privacy Policy.

1. Collection and Use of Information

1.1 Information We Collect

The App collects information when you download and use it. This information may include the following:

• IP address of your device: Used for security, fraud prevention, analyzing the use of the App, and determining approximate location.
• App usage data: Includes the pages you visit in the App, time and date of visits, and session duration.
• Technical information: Operating system of your device and its model.

We do not collect precise location data from your device but may use approximate location based on the IP address.

1.2 Use of Data

The information collected may be used for the following purposes:

• To improve the quality of the App and user experience.
• For security purposes: IP addresses are analyzed to prevent fraud and protect your device from unauthorized access.
• Analytics: We use the data to analyze App usage and performance.
• Communication with you: To provide important information, notifications, and marketing offers (with your consent).

1.3 Analytics Systems

We use third-party analytics services to track interactions with the App and analyze its performance:

• Firebase — for analyzing App usage.
• Appsflyer — for tracking installs and interactions with the App.
• One Signal — for sending push notifications.
• Facebook Meta — for analyzing App usage.

All data is transmitted in anonymized and aggregated form.

2. Third-Party Access

The App uses third-party services that may collect information to provide their services. These include:

• Firebase — for App performance analytics.
• Appsflyer — for tracking installs and interactions.
• One Signal — for sending notifications.
• Facebook Meta — for data analysis.

We only transmit data to third parties in an aggregated and anonymized form to help improve the App and services.

3. Tracking and Notifications

3.1 Compliance with App Tracking Transparency (ATT)

We comply with App Tracking Transparency (ATT) requirements set by Apple. Upon first launch of the App, you will be asked to consent to tracking your activity for advertising purposes. You can change tracking settings at any time via the "Settings" app on your device.

3.2 Managing Notifications

You can enable or disable notifications at any time through your device settings. We use notifications to send important information, updates, and marketing offers.

4. Disclosure of Information

The Service Provider may disclose collected information in the following cases:

• As required by law: If required by law or upon request from law enforcement or other government authorities.
• To protect rights and safety: When necessary to protect the rights of the Service Provider, the safety of users, or to prevent fraud.
• Trusted service providers: We may share data with trusted partners who provide services on our behalf and are required to comply with this Privacy Policy.

5. Your Rights

5.1 Opting Out of Data Collection

You can stop the collection of all information by uninstalling the App. Use the standard uninstallation process available on your mobile device or through the app store.

5.2 Managing Privacy Settings

You can modify your privacy settings through the Settings app on your device. This includes enabling or disabling notifications and changing tracking preferences for advertising purposes.

5.3 Requesting Data Deletion

You can request the deletion of your data by contacting us at [email protected]. We will retain your data only as long as necessary to provide our services or as required by law.

6. Data Retention Policy

We will retain collected data as long as you use the App and for a reasonable period thereafter, depending on the purposes of processing and legal requirements. After that, data will be deleted or anonymized.

7. Children

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years old. If we become aware that a child under 13 has provided us with personal information, we will delete that information immediately. If you are a parent or guardian and discover that your child has provided us with information, please contact us so we can delete the information.

8. Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and procedural safeguards.

9. Changes

We may periodically update this Privacy Policy. Changes will take effect upon posting to this page. We encourage you to review the Privacy Policy regularly, as your continued use of the App constitutes your acceptance of any changes.

10. Your Consent

By using the App, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

11. Contact Us

If you have any questions about privacy while using the App, please contact us at [email protected].